Patient info | Dubai Bone & Joint Center
Your rights as a patient:
- To receive considerate, respectful and compassionate care.
- To receive care in a safe environment free from all forms of abuse, neglect or harassment.
- To be called by your proper name and to be told the names of the health care team members involved in your care.
- To be notified by the doctor about your diagnosis and possible prognosis, the benefits and risks of treatment, and expected outcome of treatment.
- To give written informed consent before any non-emergency procedure.
- To have your pain assessed and to be involved in decisions about managing your pain.
- To full consideration, protect your privacy and confidentiality in care discussions, examinations and treatments. You may ask for a chaperone during any type of examination.
- To participate in decisions about your care, treatment and services provided, including the right to refuse treatment to the extent permitted by law.
- • To agree or refuse to cooperate in medical research studies. You may at any time withdraw from a study.
- To receive detailed information about your bill.
- To expect that all communications and records about your care are confidential, unless disclosure is allowed by law or as mentioned in your registration consent.
- To see or get a copy of your medical records and have the information explained, if needed.
- To accept, decline or withdraw from any participation related to media initiatives.
- To voice your concerns about the care you receive. If you have a problem or complaint, you may talk with your doctor, nurse or a department manager.
Your responsibilities as a patient:
- Providing complete and accurate information regarding your personal registration details and your medical history and current condition.
- Treating all DBAJ staff, other patients and visitors with courtesy and respect; abide by all our rules and safety regulations.
- Providing complete and accurate information about your health insurance coverage and to pay your bills in a timely manner.
- Keeping your appointments, or calling for cancellation if you cannot make it.
- Taking responsibility for the medical outcomes of refusing our recommended treatment.